For most orders, we ship using UPS, DHL, FEDEX, Canada Post or USPS.         

• Shipped via priority mail:  5 to 10 Business days          
• Shipped via rush orders:  1 to 3   Business days

Bent Forest is not responsible for delays caused by weather or other natural disasters. 

Shipping Policy:
Bent Forest GPS requires a physical street address for shipping. We cannot ship to PO Boxes, FPO, APO, or any other non physical addresses.

In the event, there are backorders or shortages on your order; you will receive a special email notice describing the problem. You will also be kept informed of the status of any shortages.  

Return Policy: DetailsBent Forest GPS allows returns on any unopened product within 30 days of purchase. If the product has not been opened, you may return it for a full refund (less shipping charges).

Procedure
If you wish to return your product, please send an email to: support@bentforest.comWe will contact with you with an RMA along with return instructions.

Condition upon return
The product being returned should:Be undamaged and free of dents, dings, scratches, etc. Be in full working order. Have all its original materials.Products that have been damaged or are missing components may not be accepted for return or we may elect to apply an additional handling restocking fee. Restocking fees will not exceed 30%.  

Shipping Charges
Bent Forest GPS does not refund original shipping charges. You are also responsible for the shipping charges incurred while returning the product.

Refund
Upon receipt of your return and upon inspecting it to ensure it meets the requirements, a refund will be provided via the original payment method (i.e. Visa, MasterCard, American Express, Discover, or PayPal). The refund will be issued in about 7 business days following our receipt of the return. You will be sent a refund acknowledgement via Email.

Items damaged in shipping
Although unlikely, if you receive an item that has been damaged in shipping please contact us immediately. We will work with the freight company to file any necessary claims and will work with you to get a replacement product.